Technical Service Engineer

Job Summary

The Technical Service Engineer’s responsibilities include assisting Engineers and Maintenance personnel at customer locations, over the phone, and in video conferences, with various tasks like, providing CAD drawings, advising with equipment installation, systems configuration, maintenance advice, developing preventative maintenance plans, and providing customer support along with training. Functional requirements will also include troubleshooting systems, identification of problems, and writing up reports.

The Technical Service Representative, assists customers and the Wire Belt sales team with product identification and specifies appropriate product for applications, and in addition helps with layout, design, and/or installation of company’s products in an industrial environment,
using knowledge of engineering as well as sophisticated measurement instruments and computers.

  • Works with Accounts Representatives and Regional Business Managers providing technical support to customers.
  • Conducts equipment and machinery surveys and audits at customer sites, and develops recommendations, specifications, and instructions for proper use of company’s products in those applications.
  • Assists customers with tests to ensure that machinery has the capability to carry out desired functions with the company’s products
    Generate CAD drawings for customers and prospects applications or internally for Wire Belt use.
  • Oversees and directs installation of company’s products to ensure that machines and equipment are correctly outfitted and functioning according to specifications.
  • Troubleshoots applications where company’s products have been installed and assists customers with obtaining optimum life out of company’s products.
  • Additional duties as assigned.

Other Requirements

Ability to apply advanced mathematical concepts such as exponents and logarithms. Ability to apply mathematical operations to complete business tasks. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Travel to customer locations is necessary and could be up to 50% of the time.

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Accounts Payable Administrator & General Accountant

Job Summary

The Accounts Payable Administrator & General Accountant maintains accounting and statistical records.

Essential Duties and Responsibilities:

  • Responsible for Accounts Payable function from vouchering through cash disbursement and recordkeeping, confers with managers about actual expenditures relative to budget allocations.
  • Prepares monthly general ledger entries and supports the monthly closing process identifying concerns or inconsistencies.
  • Responsible for accurate recordkeeping including coding and processing of financial information.
  • Reconciles Balance Sheet accounts on a monthly basis and participates in the annual audit.

Additional Duties:

  • Progressive responsibilities for managing fixed asset accounting responsibilities.
  • Maintains accounting subsystems using sales tax and expense reporting software.
  • Additional duties as assigned.

Minimum Qualifications

Education and/or Experience
Bachelor’s degree (B.S.) from four year College or university in finance, accounting or business and at least five years of relevant experience with increasing levels of Accounts Payable and General Accounting responsibilities or equivalent combination of education and experience.

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