NOTICE: Wire Belt Company of America's sales office will be closed Tuesday, Dec 24th and Wednesday, Dec 25th for the Christmas Holiday. We will close again on Wednesday, Jan 1st, 2025, for New Year's Day.
Wire Belt understands the importance of the efficient operation of your conveyor equipment and systems to your business. To enable you to minimize problems, we offer a wide range of helpful services.
We fully understand that every organization is unique and has different belting needs. Serving a wide array of industries with belting solutions, we are confident that we can help you improve your efficiency and reduce issues. Our technical sales team also has a wealth of knowledge and expertise to help.
You can view our full product range where we are sure that you will find a belt that will ideally fit your business. We offer over 4,500 belt specifications for our Flat-Flex belt alone!
Another of our helpful tools is our official YouTube Channel. Here you will find a range of informative videos about our belts and conveyors. Our channel includes a maintenance and how to video playlist including belt set-up and joining videos.
► Maintenance Training and How-To Playlist
► Flat-Flex Conveyor Belt Playlist
► Hygienic Conveyor Solutions Playlist
You will also find footage of belts in action so you can see what a healthy conveyor belt set-up looks like in full flow. A quick glance at the channel could save you a lot of time and stress later down the line!
Although your business may take great care to avoid any belting issues, we know that in a busy manufacturing environment, problems cannot always be avoided. At Wire Belt we offer options that can reduce the impact of any issues when they do arise.
Remote support is available if you require assistance with a metal conveyor belt or conveyor problem. If you have a mobile device that can be used from the location of the issue, you can connect to our Technical Sales or Customer Service team via video communication to help resolve the issue.
Furthermore, you can communicate by sharing descriptions, photos or videos of the problem and we will do our best to get the problem fixed ASAP. Call 603-644-2500 or email sales@wirebelt.com – We’re here to support you.
A service that you will find extremely valuable is our belt survey. Our experienced technical sales will undertake a survey of your facility where they can identify the belts being used. They can then provide a reference chart detailing which belt is fitted to each conveyor so that if any issues occur, you will know exactly what replacements are needed to keep downtime as low as possible.
During the belt survey the sales engineer will also be able to identify improvements to be made, such as drive component set-up and improvements to maximize belt life and increase performance levels.
To help you get the best operational life from your conveyor belt, at Wire Belt we offer an on-site training service. This will aim to help you master the perfect set-up, identify your belt, belt joining, and troubleshooting to boost productivity without having to worry about your belts breaking down.The Wire Belt team is always on hand to help with any problems you may encounter, if you can’t find the solution through our Help Center, feel free to contact us at sales@wirebelt.com and a member of our team will be happy to assist you!
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